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Answers to Your Lucky Nugget FAQs

Find out the answers to all your Lucky Nugget FAQs ad ensure you know everything there is to know about playing at our casino online.

How Old Must You Be to Play at Lucky Nugget?

To play at Lucky Nugget Casino you need to be at least 18 years old, or the legal gambling age in your jurisdiction, whichever is greater.

How Do I Register My Account?

This Lucky Nugget FAQ is asked by almost everyone after they’ve seen our casino and know they want to sign up! The first thing you need to do is click or tap the Register button in the top right-hand corner of the lobby, or one of the many Sign Up buttons on the homepage. From here, you need to fill out a webform with your personal details and check the box that confirms you are of legal gambling age. Then, just click or tap the Register button at the bottom of the form.

How Do I Log Into My Account?

To login, select the Login button seen in the home screen’s top right-hand corner, and enter your username and password as prompted.

Do I Need to Download Any Software?

No, you don’t need to download any software to enjoy our casino games. Our software is fully compatible with all browsers, so there is no need to free up space on your device. You can also choose to download the software to your device, if you want a bigger selection of games.

Can I Withdraw My Bonus Money?

You can withdraw your bonus money, after you’ve completed all wagering requirements. The definition of wagering requirements is another major Lucky Nugget FAQ. A wagering requirement, also called a playthrough requirement, stipulates how many times you need to bet your bonus amount before you’ re allowed to cash it out. For example, if the playthrough on a $100 bonus is x50, you’ll have to bet $5000 before making a $100 Lucky Nugget withdrawal.

What is a Payout Percentage?

A payout percentage is the average amount of money a game theoretically pays out. For example, a payout percentage of 96% means that for every $100 you spend, you’ll get about $96 back. This is calculated over a long period of time and doesn’t guarantee what you’ll get back on any given round.

How Do I Know Lucky Nugget Casino is Safe?

At Lucky Nugget we encrypt all communications with cutting-edge SSL technology to protect your funds and personal details. In addition, we undergo regular internal and external security audits, and have authentication and access control procedures in place. You can also check how we collect, use and store your information in our Security & Privacy section.

Is it Safe to Play on My Mobile Device?

As long as you play at establishments that are properly licensed, like ours, mobile casino play is safe. There’s no need to go into Lucky Nugget withdrawal when you’re away from your desktop!

How Do I Make Deposits Safely?

We encrypt all our deposits using the latest SSL technology. Other security measures depend on which payment method you’re using. For instance, your financial service might send a confirmation message to your mobile phone, in order to complete the transaction.

Can I Track My Deposits and Lucky Nugget Withdrawals?

Yes, you can track your Lucky Nugget withdrawals and deposits by selecting the appropriate option at the bottom of the banking page.

Can I Save My Login Details?

You can save your login details to make it even faster to get into your player account and start enjoying yourself. You’ll be asked if you want to save the details the first time you enter them.

Is Online Gambling Legal?

This isn’t specifically a Lucky Nugget FAQ, it’s one that every gambler needs the answer to. Check the specific laws in your country or ask one of our helpful customer support agents. They’re experts in everything to do with online gambling, so they are sure to know the answer!

How Do I Know Lucky Nugget is Legal?

You know Lucky Nugget is legal because we are licensed by the Malta Gaming Authority. This means we comply with rules on security, fairness and transparency in all our operations. If you ever have any issues with these processes, you can raise them with the Malta Gaming Authority.

What’s the Difference Between Regulated and Licensed Casinos?

There’s actually no difference between a regulated and a licensed casino. Licences are given to the establishments who apply for them and are complying with all necessary regulations. To be a licensed casino, you must be a regulated casino. Failure to comply with the regulations will usually result in the casino licence being revoked.

How Do I Contact the Support Team?

If you have a Lucky Nugget FAQ that is not answered here, you can contact our efficient, friendly customer services team via live chat or email. They’re available 24 hours a day, 7 days a week, and 52 weeks a year.

What Information Do I Need to Give the Support Agents?

For security purposes, you’ll need to provide your email address and username before our agents can access your account and answer your query.

What Personal Details Should Not Be Given?

Don’t ever give the Personal Identity Numbers (PINs) of any of your bank accounts to any online operations, casinos included. You should also never supply your passwords. At Lucky Nugget, we’ll never ask you for either of these things.

What Banking Methods are Available?

The banking methods available for Lucky Nugget withdrawals and deposits vary, depending on where you are located. We offer a range of payment options including eWallets, debit and credit cards, and bank transfers. To find out exactly what you can use in your geographical location, log into your account and then head to our Banking section.

Are There Withdrawal Limits?

The only limit is that you have to withdraw a minimum of $50. There’s no maximum limit to how much you can withdraw.

How Do I Make Deposits and Withdrawals?

To make a deposit, make your way to our banking interface, select the Deposit option and then choose the payment option you want to use. Enter your information as prompted, and then click to confirm that your details, including the amount of money you want to deposit, are correct. Click to confirm your transfer, and your funds will be available in just a few moments.

To make Lucky Nugget withdrawals, repeat the process but choose the Withdrawal option. You might need to supply further documentation, such as a copy of a utility bill, for security purposes.

Bayton Ltd (C41970), is a Maltese registered company registered at 9 Empire Stadium Street, GZIRA, GZR 1300, Malta. Bayton Ltd is licensed under the Malta Gaming Authority, license number: MGA/B2C/145/2007 (issued 1st August 2018).

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