Responsible Gaming

Digimedia, the owner of Lucky Nugget Online Casino, is committed to being the very best online entertainment group in the world. This means doing everything possible to give our Players an enjoyable and safe gaming experience.

We recognize that whilst the majority of players gamble for entertainment, there are a small number who may lose control of their play. Digimedia fully supports Responsible Gaming and to ensure that you continue to enjoy safe and manageable play, please bear the following in mind:

  • Gambling should be seen as entertainment and not as a means to make money;
  • Keep track of the time and money you spend while gambling.

If you are worried about your gaming behavior, please take our self-assessment test or click here for more information on responsible gaming.

 

Underage Gaming

Playing at Lucky Nugget Online Casino is restricted to persons over the age of 18, or the legal age of majority in their jurisdiction, whichever is greater.

One of the stringent steps we take to ensure that only people of an appropriate age enter Lucky Nugget Online Casino include using the "VerifyMe" service.

VerifyMe is an international fraud prevention service that integrates government-issued ID database checks, algorithms and web-based signatures to verify the age and identity of new players.

Any details we request from you are used to verify your identity - this is both for your protection and ours. If you have any questions, please do not hesitate to contact us at any time.

 

Protection of Minors

With the Internet so readily accessible in homes around the world, responsible online gaming relies heavily on responsible parenting.

In order to ensure child safety on the Internet, Lucky Nugget Online Casino encourages its Players to make use of filtering software to prevent minors from accessing certain online material.

 

Tips for Parents

  • Do not leave your computer unattended when your casino software is running.

  • Password-protect your Casino/Poker Room program.

  • Do not allow persons under 18 to participate in any gambling activity.

  • Keep your Casino/Poker Room account number and credit card(s) out of the reach of children.

  • Do not save passwords onto your computer. Write them down instead.

 

Player Self-Exclusion

Lucky Nugget Online Casino recognizes that whilst most Players gamble for entertainment, gambling can be harmful to a small number of people.

We are committed to creating a Responsible Gaming environment by implementing and maintaining eCOGRA's Responsible Gaming requirements.

If you are concerned about your gambling behavior, please consider one of the following options:

  • A minimum seven (7) day cooling off period

  • A minimum six (6) month self-exclusion period

If you are concerned about your gambling behaviour, you may choose to lock your gaming account. During this time, we will also take all reasonable steps to ensure you do not receive any promotional material.

To ensure the best gaming experience, Players also have the option of adjusting deposit limits at any time.

To change your deposit limits or to request Exclusion, please contact our support team.

If you are worried about your gaming behavior, please take our self-assessment test:

 

GAMBLING QUESTIONNAIRE

Do you feel that gambling affects your work?

Have you argued with friends or family about how much you gamble before?

Do people ever refer to you as a gambler or know you as one?

Do you feel guilty when you gamble and lose a lot of money?

Do you see gambling as a source of income?

Do you feel like you have to return to win back your losses after losing?

Is gambling the only thing you really want to win at?

Does winning inspire you to play until you win more?

Have you ever gambled till you’ve run out of cash before?

Have you had to borrow money in order to pay for gambling sessions?

Would you sell something personal for money to gamble with?

Do you consider ‘gambling money’ as excluded from normal household expenditure?

Does gambling literally mean everything to you?

Do you often gamble for longer than you thought you would?

Do you consider gambling to be an escape from stress?

Would you steal or commit an illegal act in order to raise money for your gambling?

Is your gambling a cause of worry and stress which affects all aspects of your life?

When having a hard day at work, do you get the urge to gamble?

Have you ever celebrated any good news by going gambling?

Does your gambling make you feel like escaping your life to the extent of considering suicide?

 

If your answer to seven or more of these questions was, ‘YES’, you should consider speaking to a professional as listed below:

National Council on Problem Gambling: 1-800-522-4700 or www.ncpgambling.org/

California Council on Compulsive Gambling: 1-800-GAMBLER or info@calproblemgambling.org

Florida Council on Compulsive Gambling: 888-ADMIT-IT or www.gamblinghelp.org

Gamblers Anonymous: www.gamblersanonymous.org

GamCare (UK-based): 0-845-600-0133 or http://www.gamcare.org.uk

Bayton Ltd (C41970) and Baytree Ltd (C74699), members of the CityViews Group, are Maltese registered companies registered at Villa Seminia, 8, Sir Temi Zammit Avenue, Ta XBiex XBX1011. Bayton Ltd is licensed under the Malta Gaming Authority, license number: MGA/CL1/376/2007 (issued 30th December 2014). Baytree Ltd is licensed by the Kahnawake Gaming Commission, license number: 00812 (issued 3rd August 2016).

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