Casino Rules, Terms and Conditions
These Rules, Terms and Conditions apply to, and are binding upon you if you participate at the Casino and/or Poker Room.
This page defines the Terms and Conditions that apply to all monies and wagers accepted by us and all Services offered by, and on any Website powered by the Cityviews Group, including the following websites: www.spinpalace.com, www.rubyfortune.com, www.mummysgold.com, www.cabaretclub.com, www.spinpalacecasino.com, www.spinpalace.mobi, www.thespinpalacecasino.com, www.jackpotcity.com, www.jackpotcitycasino.com, www.riverbellecasino.com, www.luckynuggetcasino.com, www.kingneptunescasino.eu, www.casinoepoca.com/en, www.gamingclub.com, www.thepalacegroup.com('the Website(s)').
These Rules, Terms and Conditions replace any pre-existing Rules, Terms and Conditions that appeared on this Casino/Poker Room Website. In these Rules, Terms and Conditions:
"Account" means a unique Account that has been issued to you by the Casino and/or Poker Room.
"Agreement" means these Rules, Terms and Conditions;
the "Casino" means the casino situated at the Casino Website and owned and/or operated by us;
"Casino Group" means collectively all the online casinos proprietary to us; including, but not limited to, Bayton, Baytree, Seabrook and Selbourne
"Casino Website" Lucky Nugget or any derivative thereof;
"Charge-back" means when you, or a credit card issuing bank, or any other third party payment solutions provider effects a reversal of charges in relation to your credit card or third party deposit transaction;
"Closed Player Account" means an Account that has been closed, deregistered or excluded by either us or you;
"Inactive Account" means a Player's Account which has not recorded any login and/or logout for a period exceeding 12 (twelve) consecutive months without the requirement of any financial transaction;
"Dormant Player" means a player who has a Dormant Account;
"Guest Player" means a Player who utilizes free-play casino credits with no monetary value to place wagers at the Casino;
"Participate" means, without limitation, any of the conduct described in 4.1.1 to 4.1.7 below and visiting the Casino and/or Poker Room Website and/or playing any games offered by the Casino and/or Poker Room at the Casino and/or Poker Room and/or utilizing the Casino or Poker Room and/or Casino Website and/or the Software in any manner whatsoever;
"Payment Service Provider" means a 3rd party with whom we have an arrangement to process money transfers.
"Player/s" mean(s) a Real Player and/or a Guest Player and/or a Dormant Player and/or a Closed Account Player;
"Poker Room Website" means www.coolhandpoker.com or any derivative thereof;
"Real Player" means any player who has registered an Account at the Casino and/or Poker Room; the "Service" means the availability to, and provision of Software that enables you to play at the Casino and/or Poker Room using the Internet or your mobile phone;
"Software" means any software owned by or licensed to us that must be downloaded in order for you to participate at the Casino and/or Poker Room and/or any Flash Games versions of the software that do not need to be downloaded;
"We/us/our means", in the case of Canadian players, Baytree Limited and in the case of players from elsewhere in the world, Bayton Ltd (C41970), a Maltese registered company with registered address at Villa Seminia, 8, Sir Temi Zammit Avenue, Ta Xbiex XBX1011, which are the owners and operators of the casino and poker room website and its group companies.
Bayton Ltd is authorized and licensed by the Malta Gaming Authority. License Numbers MGA/CL1/376/2007 (issued: 30th December, 2014) and MGA/CL3/376/2007 (issued: 30th December, 2014).
Baytree Limited is authorized and licensed by the Kahnawake Gaming Commission, License number: 00812 (issued: 3rd August, 2016)
For users in Canada, all transactions between the Player and Baytree Limited take place in Canada where the principal servers are based. The Player's gaming contract is with Baytree Limited. Baytree Limited is the company who provides the gaming services to the Player.
For users elsewhere, all transactions between the Player and Bayton Limited take place in Malta where the principal servers are based. The Player's gaming contract is with Bayton Limited. Bayton Limited is the company who provides the gaming services to the Player.
"Your Jurisdiction" means the jurisdiction in which you are domiciled, reside or work.
1. YOUR PARTICIPATION AT THE CASINO AND/OR POKER ROOM
1.1.1 Participation at the Casino and/or Poker Room is at your sole option, discretion and risk.
126.96.36.199 Internet Gambling may be illegal in the jurisdiction / country in which You are located or residing. The Casino does not intend to enable You to contravene applicable law. You are responsible for any gaming activity and You are also responsible for ensuring that You are not contravening any law or legislation prohibiting gaming online. Before relying on any information contained on the Website you should consult the rules in your jurisdiction. The Casino excludes to the fullest extent lawfully permitted all liability for any use of the Website, whether the service is moderated or not. You are solely responsible for ascertaining whether it is legal in Your Jurisdiction to participate at the Casino and/or Poker Room.
188.8.131.52 The Casino cannot open accounts, or process bets or financial transactions, for individuals residing in Australia, Andorra, Austria, Belgium, Czech Republic, Denmark, France & Outlying Territories, Hong Kong, Iran, Israel, Italy, Lower Saxony, Myanmar, North Korea, Philippines, Portugal, Romania, Singapore, South Africa, Spain, USA & Outlying Territories, Taiwan, Turkey, Hungary and United Kingdom. The Casino reserves the right to amend the list of countries from which it will not open accounts, or process bets or financial transactions from time to time at its sole discretion.
1.1.3 You may only participate at the Casino and/or Poker Room if it is legal for you to do so within Your Jurisdiction.
1.1.4 All applicants must be over 18 years of age to register with the Casino. In addition to the provisions of 1.1.3 above, you may only participate at the Casino and/or Poker Room if you have attained the legal age of majority within Your Jurisdiction. We reserve the right to ask for Your proof of age and suspend Your account until satisfactory documentation is provided.
1.1.5 We do not warrant the legality of your participation at the Casino and/or Poker Room in terms of the laws of Your Jurisdiction.
1.1.6 We have the right to request you to furnish us with proof of your identity and age as a condition precedent to us allowing you to participate at the Casino and/or Poker Room. All information supplied when registering with Website must be accurate and complete in all respects.
1.1.7 You hereby authorize us and our designated agents in rem suam, as and when we require, to confirm your identity and your right to use the monies that you wager at the Casino and/or Poker Room.
1.1.8 You may not open and maintain more than one account at any point in time.
1.1.9 Funds and/or Casino and/or Poker Room credits may only be transferred between Casino or Poker Room accounts belonging to the same player i.e. transfers to third parties are not permitted.
1.1.10 The Casino and/or Poker Room at its discretion reserves the right to pay any winnings in Euros, irrespective of the currency the player's account has been registered in or the bet was placed.
1.1.11 We have the right to verify the account information at any time and suspend the account pending adequate verification. You are asked to keep Your registration details up to date. If You change Your address, email, phone number or any other contact or personal information please contact customer support in order to update Your account information.
1.1.12 You agree to receive communications from the Casino Group and their marketing agents.
1.1.13 The casino does not allow players to gamble on credit.
1.1.14 The Casino allows You to choose Your own user name and password combination. You are asked to keep this information secret. Any actions carried out through Your account will stand if Your user name and password have been entered correctly. We will not be held liable for security weaknesses on devices or shared passwords. In accordance with the Regulations Players will refrain from using obscene or offensive usernames or aliases. Should a Player elect to do so we reserve the right to close your account.
1.1.15 All Player offers are limited to one per person, family, household address, email address, telephone number, debit/credit card and shared computer, e.g. school, public library or workplace. All casino offers are intended for recreational players and we may in our sole discretion limit the eligibility of Players to participate in any promotion. We reserve the right to withdraw the availability of any offer or all offers to any Player or group of Players.
184.108.40.206 We reserve the right to reclaim all bonuses awarded and any winnings accrued if Players are found to be tampering with or abusing any aspect of a casino promotion. Where there is evidence of a series of bets placed by a Player or group of Players, which due to enhanced payments through promotional offers results in guaranteed Player profits irrespective of the outcome, we reserve the right to ignore the bonus element of such offers and settle bets at the correct odds. We further reserve the right to ask any Player to provide sufficient documentation for us to be satisfied in our absolute discretion as to the Player's identity prior to us crediting any bonus, free bet or offer to their account.
1.1.16 By registering, you are deemed to have accepted and understood all the rules, Terms and Conditions displayed on the Website by the Group. We recommend that all members print out (or save to file) all transaction records, rules of play, cancellation policies, and pay-out policies.
1.1.17 If using a credit or debit card, the Cardholder's name MUST be the same as the name used when registering with the site. Where this is not the case the account may be suspended. Where an account is suspended, You should contact Player Services for details of our verification process. Any withdrawals that are made by bank wire or cheque will only be payable to the name used when registering with the site and if a debit or credit card has been used to deposit funds the name must correspond to the name registered on the card.
1.1.18 Updating or adding additional payment details may only be done by contacting Player Services. It is Your responsibility to make Yourself aware of the terms upon which Your payments are accepted. You are solely responsible to keep abreast of any changes.
1.1.19 We have an obligation to remit funds to players within a reasonable amount of time. Therefore, withdrawn uncontested funds, pending for withdrawal may be reversed back to the casino account should Players not respond or abide by the withdrawal requirements. Should withdrawals be reversed they will be available for play within the Casino. The casino will not be held liable for funds used.
1.1.20 If you do not wish to have pending funds made available to you, you will be required to contact Player Support directly and temporarily lock your account
1.1.21 All applicants may be sent an email to the registered email address for account activation. All accounts may be activated through this email. If this is not completed, the Casino reserves the right to suspend all activities on the account until the account details are verified.
1.1.22 Any monies held in Your account shall not attract interest.
1.2 YOUR WARRANTIES
1.2.1 You warrant and represent, and we enter into this Agreement on the basis of such representations and warranties, all of which are material at the time of your entering into this Agreement and throughout the currency hereof, that you:
220.127.116.11 are legally able to participate in the Casino and/or Poker Room within Your Jurisdiction;
18.104.22.168 are an "adult", having attained the age of majority within your Jurisdiction;
22.214.171.124 shall not allow any third party (in particular, but without limitation, any minor/s) to, directly or indirectly, use your Account/s that you hold at the Casino and/or Poker Room, utilize the Software or accept a prize from the Casino and/or Poker Room;
126.96.36.199 have furnished us with personal details that are valid, accurate and complete in each and every respect and that you shall advise us immediately via email should such details change;
188.8.131.52 are the true and lawful owner of the monies that you wager at the Casino and/or Poker Room and/or that you are duly and properly authorized to utilize such monies for the aforementioned purposes;
184.108.40.206 shall not deposit nor wager any monies at the Casino and/or Poker Room that are derived in any manner whatsoever from illegal activities contemplated in 1.6 below;
220.127.116.11 shall pay all monies owed to the Casino and/or Poker Room and in respect of payment shall not charge-back, and/or deny or reverse or countermand any such payments;
18.104.22.168 have read and understood these Rules, Terms and Conditions; and
22.214.171.124 participate at the Casino on an individual basis and for personal entertainment only (that is, Not in a professional sense or in concert with other Player(s) as part of a club, group, etc.)
1.2.2 If you breach the warranty contained in clause 1.2.1 above, all transactions placed by you shall be null and void and you shall forfeit any winnings accrued to you as a result of such transactions and/or participation.
1.3 REFUSAL TO REGISTER, DEREGISTRATION, EXCLUSION & SUSPENSION
1.3.1 We may refuse to register you as a player or elect to deregister and exclude you or suspend you as a player from the Casino and/or Poker Room at any time and for any reason whatsoever.
1.3.2 You acknowledge hereby that the Casino and/or Poker Room is not obliged to give you prior notice of its decision to refuse, deregister or exclude or suspend you, nor to furnish you with any reasons for such decision.
1.4 CONSEQUENCES OF DEREGISTRATION, EXCLUSION OR SUSPENSION
1.4.1 If we deregister or exclude or suspend you from the Casino and/or Poker Room we shall have the right to:
126.96.36.199 withhold payment to you of any contested funds whether such contested funds are deposits, refunds, bonuses, free monies, Casino and/or Poker Room credits, payouts or the like; and/or
188.8.131.52 exclude you from all or any other Casinos and/or Poker rooms in the group of Casinos of which the Casino/Poker Room is a member; and/or
184.108.40.206 solely determine what criteria you shall have to meet in order to establish a New Account at the Casino and/or Poker Room; and/or
220.127.116.11 in the case of fraudulent, illegal or similar misconduct by you or failure by you to pay any sums due to us:
18.104.22.168.1 furnish any relevant information about you to an intra-group database recording such mischief and, if necessary, hand over your account details to a collections agency for the recovery of any sums that you owe us. You hereby irrevocably authorize us to do so in our absolute discretion, and/or
22.214.171.124.2 have forfeited to us any contested funds that may be derived by you from fraudulent, illegal or similar misconduct.
1.5 DORMANT ACCOUNTS & DORMANT BONUS BALANCES
1.5.1 It is recorded that the provisions of this Clause 1.5 only apply if all of a Real Player's Accounts at the Casino Group constitute Dormant Accounts.
1.5.2 Any credit balance standing to an Inactive Player's Account may, in the Casino's sole and unfettered discretion, be handled by the Casino and/or Poker Room as follows:
126.96.36.199 an administration fee equivalent to 5 Euros of such credit balance shall be levied monthly thereon and deducted there from until the earlier of:
188.8.131.52.1 the credit balance being reduced to zero; or
184.108.40.206.2 the Inactive Account becoming active; or
220.127.116.11.3 30 months after the Player's Account becomes a Dormant Account (under regulation 39)
1.5.3 If no transaction has been recorded on a player's account for thirty (30) months, the Casino shall remit the balance in the accounts to the player, or if the player cannot be satisfactorily located, to the relevant Authority.
1.5.4 Notwithstanding meeting any play through requirement, in our sole and absolute discretion, you may lose any bonuses and winnings derived from such bonuses if such moneys remain unused by you at the Casino for a period of six months from the date on which such bonus(es) were awarded. For the purpose hereof all Loyalty points awarded shall be construed to be Bonuses
1.6 MONEY LAUNDERING
1.6.1 It is recorded that some jurisdictions have strict laws on money laundering that may impose an obligation upon us to report you to the federal or local authorities within such jurisdictions if we know, suspect or have reason to suspect that any of your transactions, amongst other things, involve funds derived from illegal activities or are intended to conceal funds derived from illegal activities or involve the use of the Casino and/or Poker Room to facilitate criminal activity.
1.6.2 If we have knowledge or suspicion envisaged in 1.6.1 above we may:
18.104.22.168 immediately suspend, deregister or terminate your Account at the Casino and/or Poker Room; and/or
22.214.171.124 at our sole discretion, not refund to you any funds held in such Account; and/or
126.96.36.199 exclude you from all or any other Casinos and/or Poker Rooms in the group of Casinos of which the Casino and/or Poker Room is a member; and/or
188.8.131.52 furnish any relevant information about you to an intra-group database recording such mischief. You hereby irrevocably authorize us to do so in our absolute discretion.
1.6.3 We reserve the right to report you to the aforementioned federal or local authorities should we, in our absolute discretion; determine that we are obliged, by law, to do so.
1.6.4 In order to assist in the prevention of money laundering:
184.108.40.206 no cash shall be accepted to fund any Account at the Casino and/or Poker Room;
220.127.116.11 no substantial and/or exceptional withdrawals individually and cumulatively shall be made unless notarized facsimile copies of the following are received:
18.104.22.168.1 most recent bank statement for the bank account from which your wagers have been paid;
22.214.171.124.2 a copy of a government issued photo identity document, i.e. driver's license; current and valid passport, identity card, etc
126.96.36.199.3 a copy of a utility bill no older than 3 months clearly reflecting your registered address and name, i.e. most recent bank statement gas or electricity bill, etc
1.7.1 If, whilst playing at the Casino and/or Poker Room, you win a sum of money or any other prize regarded by the Casino and/or Poker Room as worthy of publicity, you agree to make yourself available for any event of such a nature arranged by the Casino. The Casino will do its utmost to protect your privacy at all times.
1.7.2 Without derogating from the generality of clause 1.7.1 above, you hereby grant us the right to use your first name in any publicity about your win mentioned above and to use a picture of a model in your stead.
1.8. YOUR CONSENT
1.8.1 Telephone calls may be recorded or monitored for quality and/or security purposes. By using this service, you are consenting to the recording or monitoring thereof.
1.8.2 We may collect and record all internet communications, details of transactions you carry through the site and details of your visits to the site.
1.8.3 In registering a Practice or Real account, you hereby consent to us contacting You through any and all means of communication (whether in written or verbal form and including, but not limited to email, telephone and SMS) in respect of matters relating to Your account. To unsubscribe to any or all forms of communication, please contact us directly.
1.8.4 If you unsubscribe, or have previously unsubscribed, from our general promotional materials, you will still receive business related communication. Please allow 3 working days to be removed from our mailing lists. Should you have any questions regarding any of the 'legalese', please contact us and we will be happy to assist you.
1.9 USE OF AUTOMATED PLAYERS ('BOTS') AND ILLEGAL SOFTWARE
1.9.1 The use and abuse of a bug or bots or any other form of artificial intelligence in any of the Software or Services provided on the Casino platform is illegal.
1.9.2 The use of software to influence or modify the outcome of any of the games in the Poker or Casino for financial gain is strictly forbidden and any monies acquired in this way will be deducted from the Player's funds.
1.9.3 The Casino shall take all necessary measure in case of a use and/or abuse of a bug, bot or any other form of artificial intelligence from a Player as blocking of the Player account, freezing of the funds and reserve the right to legal proceedings.
2. THE SERVICE
2.1. The Casino is not liable for any downtime, server disruptions, lagging, or any technical or political disturbance to the game play. We are not liable for any acts or omissions made by Your internet service provider or any third party with whom You have contracted to gain access to the server that hosts the Website. Software and Services are provided 'as is' and the Casino makes no warranties or representations, whether express or implied (whether by law, statute or otherwise) including but not limited to implied warranties and conditions of merchantability, satisfactory quality, fitness for a particular purpose, completeness or accuracy of the Software/Services or infringement of applicable laws and regulations. The entire risk of as to the use, quality and performance of the Software/Services relies on You.
2.2. We shall not be liable for computer malfunctions, failure of telecommunications service or Internet connections nor attempts by you to participate in games by methods, means or ways not intended by us. You are solely responsible for any telecommunications devices and services utilized by you to participate at the Casino.
The Casino makes no warranty that the Software or Services will meet Your requirements, be uninterrupted, timely, secure or error-free, that defects will be corrected or that the Software or server that makes it available are free from viruses or bugs or represents that the full functionality, accuracy and reliability of the Software or Services as to results or accuracy of any information obtained by You. In the event of systems or communications errors relating to the generation of random numbers, bet settlement or other element of the Product, we will not be liable to You as a result of any such errors and we reserve the right to void all bets on the draws in question.
2.3. We cannot guarantee that the Service will never be faulty but we will correct reported faults as soon as we reasonably can. If a fault occurs, you should report the fault by email or in writing to Customer Support.
2.3.1 The Casino shall accept no liability for any damages or losses which are deemed or alleged to have arisen out of or in connection with the Website or the Services; including without limitation, delays or interruptions in operation or transmission, loss or corruption of data, communication or lines failure, any person's misuse of the site or its content or any errors or omissions in content.
2.3.2 We reserve the right to refuse or limit any wager(s) at our sole discretion for any reason whatsoever. In circumstances where a stake is deemed to be or is declared void by us at our discretion, any sum deducted from Your account with respect to that stake or wager shall be credited to Your account. Wagers shall only be valid if accepted by our server and subject to the Agreement. Until acceptance, no communications from You shall be binding on us and all information displayed on this site constitutes an invitation to play only. Malfunction (whether on a Website or Your equipment) voids all pays and plays. Should we determine to waive a rule in the interest of fair play to You, it shall only be for that instant and shall not set a precedent for the future.
2.4. The Casino reserves the right to void any winnings that were obtained as a result of hardware/software error or malfunction. Players found abusing such errors/malfunctions are subject to having their account closed and any deposits and/or winnings forfeited. In the event of a Website system malfunction all bets are void. The Casino reserves the right to suspend, modify or remove or add to the Website any games or software at its sole discretion with immediate effect and without notice. The Casino shall not be liable to You for any loss suffered by You resulting from any changes made or for any modification or suspension of or discontinuance of the Software or Services and You shall have no claims against the Casino in such regard.
2.5. We may temporarily suspend the whole or any part of the Service for any reason at our sole discretion. We may, but shall not be obliged to, give you as much notice as is reasonably practicable of such suspension. We will restore the Service, as soon as is reasonably practicable, after temporary suspension.
2.6. In the event of a Casino system malfunction all wagers are void. Refunds may be given solely at the discretion of Casino Management. Where a manifest error, mistake or system failure results in an incorrect odd, line or handicap taken in a bet, the bet, or that part of the bet if it is a multiple bet/parlay will be null and void.
2.7 In accordance with clause 4.2 below, we will not be liable to you for any loss that you may incur as a result of such suspension or delay.
2.8. It is the sole responsibility of the player to account and report relevant taxes on winnings that might be applicable in their jurisdiction.
2.9. The Casino does not provide advice to Players regarding tax and/or legal matters. Players who wish to obtain advice regarding tax and legal matters are advised to contact appropriate advisors and/or authorities in the jurisdiction in which they are domiciled and/or resident.
2.10. Players are strictly prohibited from utilizing the Casino and it systems to facilitate arbitrage through Currency Exchange transactions. Where the Casino deems that a Player has deliberately used the aforementioned systems for financial gain through arbitrage, any gains will be forfeited and deducted from the Players balance without warning or notification.
2.11. You are permitted to install and use the Software and all content derived from the Software in connection with the use of the websites in accordance with these Terms and Conditions and with Microgaming's End User License Agreement (EULA). The Software allows You to use our gambling services available via the websites (the 'Services'). You may install the Software on a hard disk or other storage device and may make backup copies of the Software, provided that such backup copies are used only by You in connection with the Services through a computer of which You are the principal user. The Software's code, structure and organization are protected by intellectual property rights. You must not:
copy, redistribute, publish, reverse engineer, decompile, disassemble, modify, translate or make any attempt to access the source code to create derivate works of the source code or otherwise.
sell, assign, sublicense, transfer, distribute or lease the Software
make the Software available to any third party through a computer network or otherwise.
export the Software to any country (whether by physical or electronic means).
Use the Software in a manner prohibited by applicable laws or regulations.
Together the 'Non-Permitted Uses' You will be solely liable for any damage, costs or expenses arising out of or in connection with the commission of any Non-Permitted Uses.
3. SHARED ENVIRONMENTS
We may impose any limits or conditions that we, in our sole discretion, deem fit on any persons who open or attempt to open Accounts at the Casino and/or Poker Room where such Accounts originate from environments where computers are, or the environment is shared.
4. INDEMNITY & LIMITATION OF LIABILITY
4.1. You agree that You are free to choose whether to use the Services and do so at Your sole option, discretion and risk. You indemnify and hold harmless the Casino and/or Poker Room, its directors, officers, employees, shareholders, agents and affiliates, the ultimate parent and parent companies of the Casino and/or Poker Room and any of its subsidiaries against any and all costs, expenses, liabilities and damages (whether direct, indirect, special, consequential, exemplary or punitive or other) arising from any participation by you at the Casino and/or Poker Room. The nature of your participation shall include, but not be limited to, inter alia:
4.1.1. visiting, use or re-use of this Casino and/or Poker Room Website;
4.1.2. use or re-use of any materials at, or obtained from, this Casino and/or Poker Room Website or any other source whatsoever;
4.1.3. entry, use or re-use of the Casino and/or Poker Room Website server;
4.1.4. facilitating or making a deposit into your Account at the Casino and/or Poker Room;
4.1.5. wagering or gaming at the Casino and/or Poker Room;
4.1.6. acceptance and use of any win or prize at or from the Casino and/or Poker Room;
4.1.7. use or re-use of the Casino and/or Poker Room software, whether downloaded from the Casino and/or Poker Room Website or by any other means or through any other medium.
4.2. In no circumstances whatsoever shall the Casino and/or Poker Room, its directors, officers, employees, shareholders, agents and affiliates, the ultimate parent and parent companies of the Casino and/or Poker Room and any of its subsidiaries be liable to you in contract, tort, negligence or otherwise, for any loss or damage howsoever arising from any cause whatsoever, whether direct or indirect, or for any amounts whatsoever (even where we have been notified by you of the possibility of such loss or damage).
4.3. Upon confirmation of money transfer from us to the Payment Service Provider, we shall not be liable for any damages, loss or cost suffered or incurred by a Player (including any damages, loss or costs suffered or incurred as a result of a failure to pay or delay in payment).
4.4 The Casino and/or Poker room, its directors, officers, employees and shareholders shall not be liable for any acts or omissions of or advertisements published by third party advertisers and marketers.
4.5 Nothing in this Agreement will operate so as to exclude any liability of the Company for fraud, death or personal injury that is caused by the Company's negligence.
5. PROMOTIONS, COMPETITIONS AND THE CASH-BACK PROGRAM
5.1. It is recorded that the Casino and/or Poker Room shall, from time to time, offer certain promotions, competitions and a cash- back program and that these competitions, promotions and cash- back programs may have separate terms, conditions and rules that are competition, promotion or cash- back program -specific and any complimentary bonus credited to Your account must be used in adherence with such terms and conditions. Where wagering requirements for bonus money or free credits are not specifically stipulated in promotional offers then the rules are available on http://www.thepalacegroup.com/bonussystem.asp
5.2. These Rules, Terms and Conditions apply to any competition, promotion and cash- back program.
5.3. In the event of a conflict between these Rules, Terms and Conditions and the promotion, competition and/ or cash- back program -specific Rules, Terms and Conditions, the promotion, competition and/ or cash- back program -specific Rules, Terms and Conditions (as applicable) shall prevail but only to the extent that the Rules, Terms and Conditions conflict with one another.
5.4. The Casino and/or Poker Room reserves the right to exclude players from taking part in any promotion in its sole discretion. Promotions are for limited time only and the Casino reserves the right to terminate any Promotion at any time without prior notice. If unused casino bonuses remain, that bonus, as well as any winnings